Delete your HomeMind account or data

Request account deletion

1. Email hello@gethomemind.com from the email address you use for HomeMind, with the subject “Delete my HomeMind account”.
2. Tell us you want your account and associated personal data deleted. Do not send your password, sign-in code, or identity documents.
3. We will verify account ownership before processing the request. If you cannot access that email address, contact us for help verifying ownership.

If the button does not open an email app, copy hello@gethomemind.com into your preferred email service. Clicking the button alone does not submit a request; send the email.

You can also use Delete Account on the Profile screen in the HomeMind app.

Delete specific data and keep your account

Email hello@gethomemind.com with the subject “Delete selected HomeMind data”. Identify the records, photos, documents, or other personal data you want removed and say that you want to keep your account. We will verify ownership and clarify the scope before deletion.

You can also delete individual records and attachments in the app where you have permission.

What is deleted and what may remain

Account deletion removes your HomeMind sign-in account and profile, your household access, and associated personal records, photos, documents, and projects covered by the request. Homes for which you are the only member are removed with their records.

A shared home may remain available to its other authorized members, with ownership reassigned where necessary. Records belonging to other members, or records already transferred to another homeowner, are not automatically deleted with your account. Tell us if retained shared records contain personal information you want reviewed for removal. Copies previously downloaded or exported by other people cannot be recalled by HomeMind.

Processing and retention

Our account-deletion process provides for completion within 30 days. We must verify ownership before deleting data and will contact you if verification or clarification is needed.

Limited information may be retained when necessary for legal obligations, security, fraud prevention, or resolving disputes. Backup copies may remain until their normal rotation. There is no single additional retention period for all such exceptions; if an exception applies, contact us for the categories, reason, and applicable retention period for your request. See our Privacy Policy.

Subscriptions

Deleting your HomeMind account does not automatically cancel a subscription billed by an app store or another payment provider. Manage cancellation with the provider that bills you. You may request deletion even if you need help cancelling a subscription.